SHIPPING
We are based in New Zealand.
New Zealand
Standard shipping $6.30 0-4kg
Rural delivery 0-5kg $8.
Heavy Goods $14 4-40 Kg.
Rural delivery Heavy Goods $14 6kg-40kg.
We have worldwide shipping available.
Australia
Standard shipping non tracked 0-1kg $13 NZ
Standard Shipping Tracked 0-2 kg $25 NZ
HEAVY SHIPPING Non TRACKED 1-2kg $19 NZ
HEAVY SHIPPING TRACKED 2-10kg $60 NZ
Rest of the world
International shipping Non tracked 0-1kg $20NZD
International Shipping Tracked 0-1 kg $40 NZD
International Shipping tracked 1-2kg $60 NZD
International Heavy Shipping 1-2kg $50 NZD
International Heavy Shipping 2kg-5kg $89 NZD
Please note all our items are unique one off pieces. Chosen with love and intent.
We want you to be happy with your item. If there is any reason why you are not completely satisfied we can exchange the item for something of the same value.
We try our best to package them as safely as we can. We have seen a few couriers throw our parcels so we hope it arrives in one piece 🌿🌾 Please send a photo of the product if you have any issues. Please note our prices are in New Zealand dollars.
Crystals come in all shapes and sizes so unfortunately sometimes they can look a bit different in a photo. They are all unique originals.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days
To return your product, you should mail your product to:
3 Rushden Tce Red Beach, AUK, Auckland 0932, New Zealand
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.